Customer support
Contact Photoslate.co.uk
Need assistance? Our friendly team is ready to help!
Got a question? We’ve got answers.
Explore our FAQs! If you need more help, our friendly support team is here for you.
Which payment methods are available?
Choose from credit/debit cards, PayPal, or Apple Pay at checkout.
What’s the shipping duration?
We currently only ship to the UK. Standard delivery is 4-7 days.
Is order tracking available?
Yes! You’ll get a tracking number via email to follow your order’s journey.
Do you accept returns?
Unfortunately, due to the personalised nature of the product, we can not accept returns.
Refunds
In the unfortunate event of a damaged item upon delivery, please provide photographic evidence via email to Photoslate.co.uk@gmail.com along with your order details, Our friendly customer service team will review the evidence and we will notify you of the approval or rejection of your refund or exchange.